Returns

At KnitPickdbyPenney we are proud of our Collection and hope you will be completely satisfied with your purchases. To this end, all garments are triple checked prior to shipment to ensure their perfect condition.

These unique Wearable Art garments are made utilizing a wide variety of Hand-Spun, Hand-Dyed and Reclaimed Yarns. Irregularities and variations in texture, color intensity or dimensions are cherished characteristics of such yarns and are part of their natural Beauty!   Such variations are in no way considered defects.

All KnitPicks may, however, be returned for CREDIT or EXCHANGE within seven (7) days of the date received, provided the scarf is in its original, unblemished condition. Each item must be free from odors, such as perfume or smoke, be unworn, unwashed and undamaged and have the original MIXIES’ hangtags attached.

All returns do require a Return Authorization Number. Please e-mail info@knitpickdbypenney.com requesting this Return Authorization. We reserve the right to refuse items without this Return Authorization Number clearly visible on the packaging as well as those that are not properly packed and insured. Shipping and handling charges cannot be refunded.